Terms and Conditions

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We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. These terms and conditions (the “T&Cs”) apply to www.bcurelaser.sg (the “Site”) and form the terms and conditions on which we supply products and services to you. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.

 

Information About Us

We are MEDNETZ ASIA PTE. LTD. (“we”, “us”, “Mednetz”), a company registered in Singapore. Our company registration number is 201618984K and our registered office is at 157B Tamarind Road #03-05, Singapore 806106

You can contact us by writing to us at [email protected].

If we need to contact you for service-related matters, we will do so by telephone or by writing to you at the email address or postal address you have provided to us in your order. “Writing” or “written” in these T&Cs includes emails.

Accessing And Using The Site

As a condition of your access to and/or use of the Site, you warrant that:-

• all information supplied by you on the Site is accurate, current and complete;
• you are 18 years of age or older in order to access and/or use the Site; and
• you will not copy or distribute any part of the Site in any medium without Mednetz prior written authorization.

You shall be solely responsible for your access to and/or use of the Site and its materials herein.

Where you create a user account and password, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

Prohibited Activities

You agree and undertake not to:

1. use the Site for illegal purposes or other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws;
2. impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
3. attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Site, interfere with another’s utilization and enjoyment of the Site, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site’s data or damage or interfere with the operation of another customer’s computer or mobile device or the Site; and
4. post, promote or transmit through the Site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.

Links To Third Party Sites

The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Mednetz, including third party payment system providers. You acknowledge and agree that Mednetz is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site, you expressly relieve Mednetz from any and all liability arising from your access and use of any third party website.

We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.

Intellectual Property Rights

Mednetz is the owner or the licensee of all intellectual property rights in and to the content on the Site, and in the material published on it. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any content or material from the Site in any form or by any means without Mednetz’s prior written permission, and you are solely responsible for obtaining such permission before dealing with any content or material that is available on the Site.

Warranties And Liability

The warranty covers defective parts and labour. The warranty does not cover the batteries, and the charger. In any event of a fault, please contact customer service.

 

The Site, its services and all information provided herein are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content or material on the Site; (ii) that the functions contained on the Site will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the Site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Site is at your sole risk.

Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from:-

• life or wear of any Product or that it will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Mednetz;
• improper remedy of defective products, alteration of the products, unsuitable or improper use, wilful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party;
• third party claims, whether directly or indirectly caused by, or relating to, the content of our Site and the products purchased on or through our Site; and
• any warranties provided under these T&Cs if the total price for the Product has not been paid in cleared funds by the due date for payment.

You further acknowledge and agree that your access and use of the Site is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any Product purchased from the Site is processed by third party payment system providers and Mednetz does not retain or process any such payment information. Mednetz cannot guarantee the security of such third party payment system(s) or any payment data on the Site, Mednetz is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, Mednetz is not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Site, you expressly relieve Mednetz from any and all liability in connection with the acts, omissions or defaults of such third parties.

To the extent that any exclusion of liability under these T&Cs is not permitted by law, the aggregate cumulative liability of Mednetz and our affiliates under any Order shall in any event not exceed the sum that you have paid to us for the sale of products under that Order.

Indemnities

You agree to indemnify us and hold us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives harmless from any claims, losses, and damages, including reasonable attorneys’ fees, arising out of your access of, use of and/or participation in this Site, including (i) any claims of infringement of a third party’s rights; (ii) damage to tangible property, bodily injury, or death; (iii) negligence or willful misconduct caused or attributable to you or any of your agents, and (iv) breaches of your obligations under these T&Cs.

Termination

We will determine in our sole discretion whether there has been a breach of these T&Cs through your use and/or access of the Site. When a breach of these T&Cs has occurred, we may take such action as we deem appropriate, including:-

• Immediate, temporary or permanent withdrawal of your right to use and/or access the Site;
• Issuing a warning to you;
• Commencing legal proceedings against you for loss resulting from your breach; and
• Disclosure to law enforcement authorities of such information as we reasonably deem necessary.

We exclude liability for any actions taken in response to breaches of these T&Cs. The responses described above are not exhaustive, and we may take any other action we reasonably deem appropriate.

Orders & Payments

You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.

We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these T&Cs (an “Order”). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order.

If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.

The price payable by you for the Product shall be the price of the Product listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any Product at any time without giving any reason or prior notice. Please complete payment at the moment your order was placed as all unpaid orders will be cancelled automatically after an hour. In the event that any Product has been mispriced on the Site, we reserve the right to terminate the Order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.

We accept all major credit cards and PayPal.

Product Description And Defects

We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

All defective items are subjected to warranty terms. If the replacement piece is no longer in-stock, store credit or a refund will be issued.

Product Disclaimer

Individual results may vary.

All facts and recommended uses on our website are provided for informational purposes only and are not intended to diagnose, prescribe or replace the advice of professionals.

Please contact a healthcare provider if you have any questions about a particular health condition. By purchasing our products, you recognize that results may vary in effectiveness based on individual traits.

While products are likely to produce noticeable results, some individuals may have a more effective or less effective outcome than average.

Mednetz is not responsible if user error results in an ineffective treatment. Thoroughly read all instructions prior to use for the best results. Buyers agree to use their own discretion in ordering products for their own personal use. Our products are not a replacement for advice from medically trained professionals. You may use our products in combination with other skin-care products provided from your skin-care expert. We accept no responsibility for incorrect use of information or products.

 

 

Returns

We accept returns for items* that are unopened, and with its seal intact.

To start a return request, please:

1. Email us at [email protected] with your intention to return
2. Pack the item in its original packing material
3. Send your parcel using a delivery method that allows tracking. Return parcels are to reach us within 30 calendar days from dispatch date for local orders, or 45 calendar days for international orders.

You are responsible for postage costs of returned items. Kindly note that all return parcels are dealt via mailing only. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a refund. You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.

If we accept your return, we will make any refunds due to you as soon as possible and generally within 14 days from the day on which we receive the returned Product.

Incorrect Items

If you believe you have received the wrong item, email [email protected] with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us, for which your postage will be reimbursed. Please note that items must be unopened, and with its seal intact. If the correct item is no longer in-stock, store credit or refund will be issued instead.

Delivery

The cost of delivery of your Order is free of charge in Singapore.

Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 2 working days. Our local delivery partner shall deliver the Product to the address specified in your Order.

If delivery of your Product is delayed, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.

Bounced Parcels

We’ll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the Product.

Bounced parcels that are unclaimed after half a year will be deemed as Mednetz’s property and no compensation will be offered as sufficient response time has been given.

When You Become Responsible For The Product

The Product will be your responsibility from the time we deliver the Product to the address you provided us. You own the Product which is the subject of your Order once we have received payment in full for your Order.

Termination

We may terminate the Order at any time by writing to you if:

1. You do not make payment to us when it is due;
2. You do not, within a reasonable time of us asking for it, provide us with information necessary for us to provide you with the Product (e.g. delivery address);
3. You do not, within a reasonable time, allow us to deliver the Product to you;
4. If we terminate the Order in the situations set out above, we will refund any money you have paid in advance for Products we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

Personal Data

We may collect, use and disclose personal data that you provide to us to supply the Product to you, process your payment for the Product, to send you newsletters if you have registered for our mailing list, and other specified purposes. Please see our Privacy Policy for more information.

 

Privacy Policy

Mednetz collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

At Mednetz we are committed to maintaining your privacy. The privacy policy described below covers the entire Mednetz website (“the Site,” “we,” “us,” or “our”) and illustrates the manner in which Mednetz collects, uses, maintains and discloses information collected from users of the www.bcurelaser.sg website. Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy. If we make changes to this policy, we will notify you by updating this statement on our Website.

Collected Information

When you place an order, submit your account information or participate in Mednetz promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Mednetz will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Mednetz, we understand and recognize that we must maintain and use customer information responsibly.

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order or logging into any other Mednetz user-related services.

Third parties

Using Facebook as well as other Site connection methods, we may utilize your personal data to improve your individual Mednetz experience. We take your privacy seriously and abide by all Facebook terms, policies and agreements. Your data is kept secure and no actions are taken on your behalf without prior permission.

Cookies

Our Site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, do note that some parts of the Site may not function properly.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. How we use cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

How we protect your information

We will never share your information with any third parties. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

Mednetz will never rent or sell your email address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Modification of Policies

It is at our sole discretion that Mednetz may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Summary

Mednetz takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Mednetz
[email protected]

 

General

Returns, Replacements and Refunds: Notwithstanding anything to the contrary, Mednetz shall only accept returns and grant replacements and refunds on the condition that the items being returned, replaced or refunded were purchased from the Site. Purchases of items other than from the Site are not eligible for returns, replacements or refunds under these T&Cs.

No Relationship: Neither these T&Cs nor your use and/or access of the Site creates any joint venture, agency, partnership, or employment relationship between you and Mednetz

Assignment: You may not assign these T&Cs or any rights or obligations under these T&Cs to any party.

Waiver & Severability: The failure of Mednetz to enforce any right or provision of these T&Cs shall not be deemed a waiver of such right or provision. In the event that any provision of these T&Cs is held to be invalid, illegal or unenforceable, the remaining provisions of these T&Cs shall remain in full force and effect.

Third Party Rights: A person who is not a party to this agreement shall have no right to enforce or to enjoy the benefit of any term of this agreement.

Entire Agreement: These T&Cs, which expressly incorporate the Privacy Policy and the terms and conditions referred to therein, constitute the entire agreement between you and Mednetz relating to the subject matter hereof, and supersedes any and all prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on the Site.

Governing Law: These T&Cs and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore. Any claim or dispute arising out of or relating to these T&Cs and/or your access to and/or use of the Site which cannot be resolved through negotiation will be subject to the non-exclusive jurisdiction of the courts of Singapore.

Updates

We may change any content or material on the Site at any time. Any of the content or material on the Site may be out of date at any given time, and we are under no obligation to update the Site. We shall not be liable if for any reason the Site, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Site without prior notice to you.

If we decide to change our T&Cs for the Site, we will post the revised T&Cs here and, if appropriate, notify you by email. Please check back frequently to see any updates or changes to our T&Cs. Your continued use of the Site indicates your assent to the T&Cs as posted.

These T&Cs incorporate our Privacy Policy as may be updated from time to time . If you have any questions about our T&Cs or Privacy Policy, please contact us at [email protected] for enquiries about our T&Cs and Privacy Policy.