What is the comprehensive warranty?
The warranty covers defective parts and labour. The warranty does not cover the batteries, and the charger. In any event of a fault, please contact customer service.
Archives: FAQ
Are any safety measures required in order to use the B-Cure Laser?
The device should not be aimed directly at the eyes. Protective goggles are not required.
Can I use B-Cure Laser together with anti-coagulants?
There is no reason to prevent you using B-Cure Laser together with anticoagulants.
Can medication, ointments, physiotherapy, shock wave, etc. be combined with the use of B-Cure Laser?
Other treatments can may be combined with B-Cure Laser.
Should the left-hand button be held throughout the treatment?
There is no need to hold any button. You should hold down the left operating button, and, at the same time, press on the main operating button. When you let go of both buttons simultaneously, you set automatic operation of the B-Cure Laser.
Is B-Cure Laser safe for heart patients, and those with pacemakers?
B-Cure Laser is safe for use by heart patients, and those with pacemakers.
Can I use my B-Cure Laser when it is connected to the charger?
B-Cure Laser should not be used when it is connected to the charger.
How do I know where to place the B-Cure Laser?
For every problem, there are recommended spots for treatment. These spots appear on the treatment map in the booklet. You should also feel free to consult the company’s customer service.
Why should I start with only one and a half minutes, if I can start with more?
The directive is intended to prevent the increase of pain, in cases where an inflammation has developed. If, after a one-and-a-half-minute treatment, no increase of pain is felt, it is recommended, for the following treatment, to go up to the full treatment protocol of six minutes, twice a day. If pain is felt, then the length of the treatment should …
Why should I start with only one and a half minutes, if I can start with more? Read More »
How long should I wait between treatments?
In case of acute pain, it is recommended that you wait five minutes between each treatment, and to apply treatment as many times as possible. For the treatment of long-term pain, it is recommended to conduct two or three treatments every day, and then more if it suits the patient. There is no such thing as …
Does the B-Cure Laser have to be placed onto the body?
One has to place the device not through clothing, bandage, etc., except on open wounds, which should be treated from a distance of approximately 1cm from the area to be treated, in order to maintain hygiene. It is important not to press the device too strongly against the skin, as it will stop working. The B-Cure …
Does the B-Cure Laser have to be placed onto the body? Read More »
Should I move the device during treatment?
After determining the desired spot for the treatment, the B-Cure Laser should not be moved during the treatment, until you continue to the next treatment spot.
How do I know when the batteries are empty?
When the battery’s power is low, the black line above the two right-hand digits on the display shortens. Furthermore, the batteries should be replaced once every twelve to eighteen months. It is important to make sure that they are AAA chargeable batteries!
How do I know that the batteries are fully charged?
When the B-Cure Laser is completely charged, the letters “FULL” appear on the display. In addition, above the two right-hand digits on the display, a full, black line will appear.
For how long should the device be charged?
The device should usually be charged once every few days, for approximately seven hours, or overnight, depending on the scope of use.